Terms & Conditions

Booking & Payments

At GreeneLuxe, we require a 50% deposit to confirm your reservation, with the remaining balance due 7 days before arrival. We accept major credit cards and bank transfers for your convenience.

Cancellation Policy

No refund for cancellations made within 48 hours of check-in

Full refund for cancellations made 14 or more days before arrival

50% refund for cancellations made 3–13 days before arrival

Property Guidelines

Check-in is at 4PM, and check-out is by 11AM to allow for proper cleaning between guests.

One reserved parking space is provided for your convenience.

No parties and no pets are allowed — a $500 fine will be charged for any violation.

Quiet hours are observed from 10PM to 8AM.

A $400 security hold is required at check-in and will be released after checkout, pending a damage inspection.

Guests are financially responsible for any damages, missing items, or excessive cleaning required after departure.

Our fifth-floor condo features elevator access.

Due to our vibrant urban location, occasional train noise may be heard.

General Policies

By completing your reservation, you agree to abide by the following:

  • No pets are permitted on the property.
  • No smoking or vaping is allowed indoors.
  • The maximum occupancy for the condo is 4 guests.

These policies are in place to maintain the quality and comfort of our accommodations for all guests. If you have any special requests or questions about your stay, our team is always here to help ensure your visit to Columbia is both comfortable and memorable.